Welcome to the Sandia Heights Services Account Center

Manage your account, view your bill, and access important updates—all in one place.

Go Paperless

Sign up for online billing to receive monthly email notifications when your bill is ready. Your statements are always available to view or download anytime.

Account Resources

Need help understanding your bill? Visit sandiaheightsservices.com for guides and other useful resources.

Flexible Payment Options

Choose the method that works best for you: Auto‑Draft, Online Banking, Credit/Debit Card, Mail, or in‑person payments. Visit sandiaheightsservices.com/my-bill for details.

One‑Time Payments

Unregistered users can make a quick payment online or by calling 855‑483‑5729 (Company ID: 8712211). Payments are processed through SOFTtelPay.

Convenience Fees

Credit/debit card payments include a tiered processing fee charged by SOFTtelPay. See the fee chart below. Sandia Heights Services does not receive any portion of this fee.

SOFTtelPay Convenience Fee Chart

Bill Amount                    Convenience Fee

$0 - $30.00                       $1.95

$30.01 – $60.00             $2.95

$60.01 - $90.00              $3.95

$90.01 – $120.00           $4.95

$120.01 – $150.00        $5.95

$150.01 – $180.00        $6.95

$180.01 – $210.00        $7.95

$210.01 and above      4% of payment amount